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Intensive Mediation

  • "Simply very well done.  I had this rare sense that people were conveying to me something that is precious to them." 

    "One of the best training events/sessions I have attended in over 27 years of employment with the State (of Ohio)."


    This in-depth 40-hour training is designed to provide individuals with the critical skills and knowledge necessary to begin mediating. Exercises, lectures, role-play sessions, and videos provide participants with the conceptual framework and key techniques to effectively conduct the seven-stage mediation process. During role-play sessions CDR provides one trainer for every four trainees so that each participant will have the opportunity to mediate several disputes and receive specific feedback and assistance from a skilled and experienced mediation trainer.

    This one-week training program packages CDR’s basic mediation training with several advanced mediation trainings to offer the beginning mediator a comprehensive training experience.  Courses included are Negotiation: The Building Block of Dispute Resolution; Basic Mediation Training: 2-day skills course; Becoming a More Effective Mediator: Advanced Mediation Skills including Breaking Impasse, Caucusing and Pre-Mediation Assessment; Mediation Ethics, Professionalism and Substance Abuse Education and The Business of Mediation: Practice Strategies, Forms and Networking Opportunities. 


    Anyone who wants to develop a comprehensive set of mediation skills. Participants typically include human resource managers, attorneys, judges, business leaders, healthcare professionals, supervisors, managers, union leaders, EEO officers, government employees, clergy, social service personnel, teachers, and others.

    Competencies Learned:
    • Understanding of dispute resolution continuum
    • Ability to conduct seven-stage mediation process
    • Knowledge of special issues that arise in mediation
    • Ability to identify, frame, and prioritize the issues to be mediated
    • Ability to distinguish between presenting and underlying issues
    • Understanding of obstacles to generating alternatives
    • Ability to use multiple methods of generating alternatives
    • Ability to assist the parties in selecting clear and practical solutions
    • Understanding of why, how, and when to use caucusing
    • Ability to identify own negotiation style and preferred strategy
    • Ability to identify various negotiation strategies and negotiate more effectively
    • Understanding of "strategic choice" negotiation
    • Ability to assess and address issues of power in negotiations
    • Knowledge and application of The Lawyer's Creed and The Lawyer's Aspirational Values 
    • Knowledge and understanding of existing mediator standards of ethics and conduct
    • Knowledge and understanding of the Ohio Uniform Mediation Act
    • Knowledge of existing Ohio laws and court rules related to mediation
    • Ability to recognize and analyze mediation situations that raise ethical considerations
    • Knowledge of substance abuse causes, prevention, detection, and treatment alternatives
    Lead Faculty:

    Scot Dewhirst, Co-Director, Center for Dispute Resolution
    Terry Wheeler, Co-Director, Center for Dispute Resolution