Health Care & Dispute Resolution (Intensice Course)
Readings for Health Care Conflict and Dispute Resolution
Marcus, L.J., Dorn, BC., (2011) Renegotiating Health Care Second Edition. San Francisco: Jossey-Bass Publishers.
Stuhlberg, J.B. & Love, L.P. (2009) The Middle Voice: Mediating Conflict Successfully. Durham, North Carolina: Carolina Academic Press.
Brills, Judith (2003) Zapping Conflict in the Health Care Workplace. Aurora, CO: Mile High Press.
Kritek, P. Negotiating at an Uneven Table. San Francisco: Jossey-Bass Publishers.
Other readings as assigned
Marcus, et.al. Part I